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Need help with DLC issue?
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Make sure you’ve read, understood, and followed the DLC INSTALLATION GUIDE first. Please only leave a comment if you’re still experiencing issues after completing all the steps. This helps us focus on assisting Simmers who are encountering problems beyond the guide, so we can help everyone more efficiently.
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📝 Leave Your Question Below!
We're happy to assist whenever possible ✨
Scroll down to the comment box and comment with the following:
- You computer's operating system (Windows or Mac?)
- Your game launcher (EA App/Steam?)
- Is your game launcher updated? (Yes/No?)
- Your game version (example: 1.121.361.1020)
- Do you have mods/custom contents installed? (Yes/No?)
- Do you have an active cloud storage like OneDrive? (Yes/No?)
- If your computer does not have a built-in file extractor, what file archiver did you use? (7zip/Winzip/Winrar/something else?)
- Which version of the DLC Unlocker did you use? (example: February 13, 2026)
- Describe your issue (please be as detailed as possible)
- Any error message or screenshot details
Thank you for being part of this little Sims community 💚
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